Terms And Conditions
PRODUCTS AND SERVICES (if applicable)
Certain products or services may be available exclusively online through the eStore. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of From the Heart Church Ministries ®. We reserve the right to discontinue any product at any time. Offers for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
MP3 downloads - are messages / teachings offered in a digital format and does not require shipping. They are made available on a download page OR via an email. The download limit is three per message unless otherwise stated. Once the download limit is reached the link will no longer allow for further downloads. It is the customer's own responsibility to ensure they have the correct device and technical "know how" to download and listen to the MP3 message / teaching purchased.
SHIPPING (if applicable)
Orders placed in the United States of America are shipped using USPS based on the rate charged at the time.
Orders placed outside of the United States of America will be charged according to International shipping rates based on the preferred suppliers of From the Heart Church Ministries ®.
Shipping rates may change or be updated from time to time without prior notification.
In-Store Pickup - Some products offered on the Site are available for pickup only at the Parent Church Bookstore (4949 Allentown Rd, Suitland, MD 20746, USA). Not all items are available for this service. You will be notified when your order is ready for pickup or if an item is unavailable. If someone else will be picking up your order, you must designate him/her as an alternate pickup person when ordering. When picking up your order in-store, you or your alternate pickup person must show a valid government-issued ID or proof of purchase. From the Heart Church Ministries ® will hold your items for two weeks starting from the time that your order was placed and you were notified of the pickup. If your order is not picked up From The Heart Church Ministries reserves the right to not refund you the full order amount but rather issue you with a gift card. From The Heart Church Ministries reserves the right to limit the number of items ordered for Order Pickup as well as the days of the year that this service is offered.
Orders are shipped within 72-hours and should arrive within 2-4 weeks. From the Heart Church Ministries ® cannot be held responsible for any delays that may happen via the shipping company.
Gift cards may be applied toward any purchase made at From the Heart Church Ministries ® onsite Bookstore or eStore. Gift cards will not be exchangeable for cash or replaced if lost or stolen. Gift cards are valid from 12-months from the date of issue.
Donations cannot be made using a gift card.
REFUND AND EXCHANGE POLICY
Please contact From the Heart Church Ministries ® at +1 (301) 899-5492 for more information.